From May 31 to June 2, a record breaking 340 clients gathered at the Hilton Suites Toronto/Markham Conference Centre & Spa for the seventh annual PS Suite Software User Conference. Clients came from across the country and included general practitioners, specialists, as well as allied health professionals and clinic staff. The conference offered clients the opportunity to refresh best practices and learn new skills, from traditional classroom-style peer-to-peer learning to hands-on training sessions in a lab-like learning environment. Sessions were hosted by both MD staff and client presenters.
MD was pleased to welcome Dr. Alan Brookstone as the keynote speaker for the conference. Dr. Brookstone provided a fresh perspective on "How to derive value from your EMR" and provided an insightful look into how clients can go from simply "using" their EMR software to becoming EMR super users.
The hands-on training sessions, as well as one-on-one sessions, offered a lab-like environment that enabled participants to obtain valuable refresher training on the use of PS Suite EMR features, as well as an opportunity to address specific questions and concerns with MD staff. Clients also enjoyed the "New feature review of PS Suite Software version 5.2" session, which gave them a sneak peek at new features and functionalities, which will be rolled out in the near future.
New to the conference this year was a presentation of physicians' use of social media, which was presented by Pat Rich, Director of Online Use at the Canadian Medical Association, Dr. Naheed Dosani, PGY-1 Resident, Department of Family and Community Medicine, University of Toronto (St. Michael's Hospital) and Dr. Fok-Han Leung of St. Michael's Hospital, Department of Family and Community Medicine. This presentation provided an eye-opening look into how physicians can use social media to strengthen relationships, make connections and stay up to date with current medical information through the use of Twitter.
As the conference came to a close, MD leadership members took the stage to host the first ever "Open Mic with MD" session. This interactive atmosphere allowed for an open dialogue between clients and the MD leadership team, from which we gained valuable insight and feedback.
We would like to take this opportunity thank all clients who attended the 2012 User Conference, with a special thank you to our client presenters. We would also like to thank our conference sponsors, Apple, Dell, Deloitte, Electronic Ink and Starcomm. Planning is already underway for the 2013 conference, and we encourage all clients to attend. The date and location of the 2013 User Conference will be posted on md.cma.ca/practice-management/ps-suite-software/conference.asp in the near future.
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